Tickets

MASKS REQUIRED – Masks must be worn over your mouth and nose while you are in the building.  *Performers will NOT be masked while performing. All other staff and volunteers will follow the same masking guidelines as the audience. To read our full COVID safety policy, as well as see the additional safety measures Open Book is taking, click HERE.   Policy subject to change.  

GENERAL ADMISSION – Because our seating configuration changes with each show, we do not sell specific seats.  While our patrons are generally friendly and often willing to shift down to make a pair out of two orphan seats in the same row, there may be no easy way to get you together if we are sold out and the empty seats are spread throughout the theatre.  Our lobby opens one hour before showtime, and the theatre opens 30 minutes before showtime. Come early, pick your seats, and relax.

NO CALL/NO SHOW POLICY – You will forfeit your tickets at curtain time if you have not called the box office (734 288-7753) to let us know you are running late. Unclaimed tickets cannot be refunded or exchanged for a different performance.

LATE ARRIVALS will be seated at the discretion of the house manager (call to let us know you are late.  If you don’t call, your seats may be sold to someone who is waiting).

ACCESSIBILITY – Our building is ADA compliant and completely handicapped accessible. Please let our box office staff know ahead of time if you need handicapped seating. Our chairs are removable and can allow for you to stay in a wheelchair, if desired, but we’ll need to reserve you a seat on the floor in order to do this.

PLEASE DON’T WEAR STRONG SCENTS to the theatre, as a courtesy to the other patrons.

CAMERAS AND RECORDING DEVICES – The taking of photographs and making of recordings during the performance is strictly prohibited. We encourage you to take photos in the lobby and check in on social media prior to the performance or during intermission.

NO REFUNDS

EXCHANGES – tickets CAN be transferred or exchanged up to one hour before your scheduled performance, subject to availability.  Call the Box Office (734 288-7753) for more information.  Tickets can also be exchanged online via the link on your confirmation email.

RESERVED (but unpaid) TICKET POLICY -if you haven’t paid for your tickets 15 minutes before curtain, and we have people waiting… we will release them and sell them to someone who is waiting. (This can be avoided by paying in advance by phone or credit card. If your ticket has been paid for we will not release it until show time, as listed above under our NO CALL/NO SHOW policy).